Welcome to williamsworkspace.shop. To ensure you have the best experience while shopping, here are our important terms and frequently asked questions. Please read them carefully and feel free to contact us if you have any questions.

  1. Order Processing
    Order Confirmation: Once you have successfully placed an order, you will receive a confirmation email confirming that your order has been processed. Please make sure that the email address you entered is correct.
    Processing Time: All orders will be processed within 48 hours of confirmation. The specific delivery time may vary depending on the inventory of the product and the shipping method.
  2. Shipping and Delivery
    Shipping Method: We offer a variety of shipping methods to meet your needs. The specific shipping cost will be displayed at checkout.
    Delivery Time: Standard delivery usually takes 3-7 business days, depending on the destination and shipping method.
  3. Return and Exchange Policy
    Return Policy: If the product you received is defective or damaged, please contact us within 14 days of receipt to request a return. Make sure the product is unused and packaged in good condition.
    Exchange Process: If you need to exchange the product, please follow the return policy and you can place a new order.
  4. Product Guarantee
    Quality Guarantee: All our small office furniture undergoes strict quality inspection to ensure high quality products. If quality problems are found during normal use, we promise to provide corresponding after-sales service.
  5. Privacy Protection
    Personal Information: We are committed to protecting your personal privacy. All your information will be kept strictly confidential and will only be used for order processing and customer service. Please refer to our Privacy Policy for details.
  6. Customer Service
    Contact Us: If you have any questions or need support, please contact our customer service team by email or phone. Our service staff will provide you with assistance as soon as possible.
    Thank you for choosing our products, we look forward to providing you with an excellent shopping experience and quality service!