RETURNS OR EXCHANGES
We are committed to providing you with high-quality small office furniture. If you are not completely satisfied with your purchase, please read the refund terms below carefully.
- Refund Request
Refund Terms: If you are not satisfied with your purchase, you can request a refund within 14 days of receiving the product. Refund requests are applicable to all unused products in their original packaging, including desktop organizers, storage sets, office chairs, laptop carts and stands. - Return Process
Steps:
Please contact the customer service team through our customer service email or phone with your order number and the reason for the refund.
The customer service team will confirm the refund request and provide a return address and detailed return instructions.
Please return the product with the original packaging and all accessories, and ensure that the package is safe during transportation.
Shipping Responsibility: Shipping costs incurred by the return are borne by the customer unless the product is defective or sent by mistake.
- Refund Processing
Refund Time: Once we receive the returned product and confirm that it is in good condition, we will process the refund request within 2 business days. The refund will be refunded according to your original payment method. - Situations where refunds are not applicable
The refund policy will not apply to the following situations:
The product is obviously used or damaged;
The 14-day period for refund request has expired;
The product is not purchased on the official website.
- After-sales service
If you find any defects in the product during use, please contact customer service in time. We will provide replacement or repair solutions based on product quality issues to ensure your satisfaction. - Contact us
If you have any questions about the refund policy or need further assistance, please feel free to contact our customer service team. We will serve you wholeheartedly.
Thank you for choosing our products. We look forward to providing you with quality service and a pleasant shopping experience!